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Frequently Asked Questions
This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.

General

Do I need to sign up for your services?

It would be great.

You can call us (385 1 3886 944) or e-mail us (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Of course, at any time You are welcome to visit our shops to get impresinon what we do and on which way.

Can I change or cancel my order?

Custom products are made to order and are not eligible for return, exchange or cancellation. Custom orders are put into production and are specially made to Your order specifications. 

However, if we didn't start literaly manufacturing Your order You are able to change or cancel Your order. But, if we did design on mold or we start with designing/molding we will charge You this costs. For this reason You pay 50% price in advance.

Products

Can you offer what I need for my budget?

At leaste You can ask to check what we think about Your targeted price. But, we produice uniqe piece of art just for You on traditional way of hand made technics.

How long does it take to manufacture my order?

Time to manufacture Your order can take minimun 2 Months.

This doesn't mean that we produice one par of shoes 6o days and more, that means we have some clients who ordered our service before You.

Can you rework my existing shoes?

Sometimes we can remade someting what You already have. So, don't throw away so quickly Your old item.

Prices

Payment

All prices published online, paymend or invoiced are in euros.

 

What is your payment method?

At the moment we accept only cash. When ordering, You should pay 50% in advance. We don't accept any type of Credit card or Debit card.

Materials

Type

We use natural leather. Diferent type (as suede, chevro, box...) in diferent colours. All is about fashion and trends.

 Sometime, we use textile (as satin or lace), but we prepare base in leather.


Contact us

  • Phone

    +385 1 3886 944

  • Email

    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Address

    Ulica Ive Tijardovića 20, Zagreb-Prečko

    Ulica fra Grge Martića 19, Zagreb- city centre